Franchise Ownership: Buying Existing vs. Starting from Scratch
Filed in Franchise 101, Personal — August 9, 2025
The Existing Franchise Experience
I took over an existing franchise for almost zero investment—literally just opened a bank account and added some operational funds. Yes, these opportunities exist. Sometimes, an owner is ready to move on, and you can get a steal of a deal.
But let’s be clear: nothing is ever truly free.
What I inherited:
- A business that had once grossed over $1M annually
- At takeover, it was bringing in ~$40K/month and declining
- 8–10 staff members, solid customer accounts, 2 office locations, and all the equipment and supplies
Sounds great, right?
Well, here’s what I actually found:
- Jobs were severely underpriced—no profit in sight, lots of “friends and family” discounts
- A team with poor attitudes and little accountability—zero leadership, zero quality control
- No GM in place (and I had planned on running this semi-absentee)
- Marketing? Nonexistent for the last 6–8 months
- Leads weren’t being worked, and new business came solely from word-of-mouth
So yes, I got a deal—but it came with surprises.
What I did next:
- Cut the business in half within 60 days—raised prices, lost some customers, but that was OK
- Addressed the team—some left, others were let go. Also OK
- Promoted a manager to oversee the day-to-day
- Restarted marketing efforts
It still took over a year (and a lot of trial, error, and tough calls) to turn a profit.
Lesson: Buying in doesn’t guarantee a head start. You must dig in, evaluate thoroughly, and be ready to do the work.
Starting a Franchise from Scratch
In contrast, my husband and I launched a brand-new franchise location together—and the difference was night and day.
With strong franchise training, a detailed launch plan, and ongoing support, we were able to:
- Make every decision with intention
- Shape the customer experience from day one
- Stay laser-focused on margin and quality
Within six months, we were closing projects, protecting our profits, and putting money back in the bank.
Yes—it was still work. But when you’re aligned with a franchisor that has proven systems, real support, and a solid structure, starting from scratch doesn’t have to be scary.
Moral of the story:
Whether you buy existing or build new, the right FIT matters.
Know your strengths, understand the work required, and partner with a brand that aligns with your goals.
If you’re exploring franchise ownership, I’d love to share what I’ve learned—and help you find the path that’s truly the right fit for you.
